Our Sustainability Journey - Accreditations

At Pellacraft, we believe that doing things properly matters.

As customer expectations, supply chains and reporting requirements continue to evolve, we use recognised accreditations and independent assessments to help guide our business, challenge our thinking and support continuous improvement.

These accreditations don't mean we've reached a finish line. They help us measure progress, identify opportunities to improve and demonstrate our commitment to running a responsible, well-managed business.

Nicola Pella - Director says:

We don't see accreditations as a box-ticking exercise. For us, they're a valuable way to measure progress, strengthen our processes and ensure we're continually improving.

EcoVadis

We are proud to have achieved a Palatium rating from EcoVadis, one of the world's most widely used business sustainability assessment platforms. The assessment reviews areas including environmental management, labour and human rights, ethics and sustainable procurement. 

For us, the value goes beyond the rating itself. The process gives us a structured way to review our policies, processes and performance, helping us understand where we're doing well and where we can improve further.

ISO 9001 & 14001

Our commitment to quality, customer satisfaction, and environmental responsibility is reflected in our ISO accreditations. Achieving and maintaining these certifications ensures we continually improve our processes while supporting our sustainability goals.

ISO 9001: Quality Management System

Quality has always been important to us.

Our ISO 9001 accreditation provides a framework that helps us deliver consistent service, continually improve our processes and keep customer satisfaction at the heart of what we do.

It's about making sure we have the right systems in place to support our customers, our team and the long-term success of the business.

ISO 14001: Environmental Management System

ISO 14001 helps us manage and monitor the environmental aspects of our business through a recognised management system.

The standard encourages us to review our activities, identify areas for improvement and ensure environmental considerations form part of our day-to-day decision-making.

For us, it's another tool that helps drive continuous improvement across the business. 

BPMA Step Forward Pledge

We're also proud supporters of the British Promotional Merchandise Association's Step Forward Pledge. This industry initiative encourages businesses to improve transparency, share knowledge and take a proactive approach to responsible business practices.

Being involved allows us to learn from others, stay informed about developments within our industry and continue building our knowledge as expectations evolve.

Always Learning, Always Improving

The promotional merchandise industry is changing rapidly, and we're committed to developing alongside it.

We're not claiming to have all the answers. What we can promise is a willingness to listen, learn and continually improve the way we operate. These accreditations help keep us accountable and provide an important framework as we continue that journey.

Because sustainability isn't about making perfect claims. It's about making informed decisions, taking practical steps and continually striving to do better.

Materials ►