Pellacraft Achieve BPMA Charter Status 

In 2018, we celebrated 30 years of membership of the British Promotional Merchandise Association (BPMA), the professional body which governs best practice in the promotional goods industry.  For 2019, we're even more delighted to announce that we have now achieved BPMA Chartered Member status.

What does it mean to be a chartered member of the BPMA?

Being a member of the BPMA means that as a customer you can trust that Pellacraft has agreed to operate to a strict code of conduct which governs areas such as quality, accurate advertising, fair trade terms and managing customer complaints.

Now that we are a Chartered member, it means that you have even more assurance because our processes and people have been audited by an independent external organisation and will continue to be assessed on an ongoing basis.

What does Charter Status Represent?

Charter Membership is a representative of the most respected and reputable companies within the promotional merchandise and business gifts industry. It is the ultimate in industry standards and demonstrates that Pellacraft has proven we deliver the highest level of business practice and customer service.  The areas in which we were assessed include:

• Quality Assurance
• Product Conformity
• Continuity of service and product
• Ethical and Environmental Values
• Financial Security
• Trust and Transparency

Why is Chartered status important?

Increasingly, Pellacraft has found that our customers are demanding more transparency regarding their supply chain programme and seeking evidence of ethical buying.

The Chartered status helps to underpin our company values and demonstrates reliability, trust and competence. It signifies that BPMA Chartered members are 'exemplars of best practice'

In becoming a chartered member, some of the requirements we have agreed to are as follows:

• Continuity and quality of supply
• Compliance with accreditation standards such as Sedex and ISO 9001 /14401,
  with periodic assessment by the BPMA
• To pursue long term supply chain partnership, not just the next order
• To work with our customers to ensure that the challenges of the market are met

As part of our long term commitment to best practice, many of our staff have completed the BPMA qualification, with others working to achieve it.

By encouraging our staff to take part in these structured training programmes we ensure that our people embark on continuous professional development and are provided with the training they need to give good advice and excellent service.

Sam Pella, Director at Pellacraft commented, “More and more buyers are seeking to buy through recognised and accredited suppliers. Achieving BPMA Chartered status helps to further convey our company values and confirms that Pellacraft is a supplier people can trust and rely on.”